Disaster Recovery Services
Rebuilding Hope.
Restoring Lives.
We’re committed to the long-term process of helping individuals, families, and communities rebuild after trauma, loss, or displacement.
Butte County | Glenn County | Shasta County | Siskiyou County | Tehama County | Trinity County
Leading Disaster
Case Management
in Northern California
At NVCSS, recovery means creating personalized pathways to healing and stability, supported by survivor-led planning, advocacy, and coordinated services.
With extensive experience in federally funded recovery programs, we collaborate with FEMA, CalOES, Catholic Charities California, as well as dozens of local and regional partners.
We specialize in providing trauma-informed, survivor-driven, and equitable long-term recovery services.
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We have helped survivors from:
Carr Fire
Camp Fire
Slater Fire
Zogg Fire
McFarland Fire
Monument Fire
Bear/North Complex Fire
2023 Butte County Winter Storms
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NVCSS disaster case managers offer transparent communication, urgent support, and a personalized plan to guide survivors from crisis to stability.
The Recovery Plan includes:
Clear recovery goals and timelines tailored to each survivor
Guidance with FEMA, SBA, insurance, and local agencies
Support for rebuilding homes and essential infrastructure
Connections to mental health, housing, and financial resources
Case closure based on documented progress and outcomes
Support Disaster
Recovery Efforts
Your donation helps us respond quickly when disaster hits and provide ongoing support during the recovery process.
Even in non-federally declared events such as the McKinney and Park Fires, we act.
With no federal aid available, our team mobilizes local partnerships, internal funding, private donations, foundations, and advocacy to serve survivors.
We continue to push for sustainable, year-round case management funding—so rural communities are never left behind.
Advocacy in Action: A Story of Resilience
After surviving the Camp Fire, our client lost his wife to illness and his son-in-law to suicide.
He became the caregiver for his elderly mother with dementia and took custody of his two grandchildren after his daughter’s mental health crisis.
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Despite being approved for a CalHome loan, he was $20,000 short of rebuilding.
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His NVCSS Case Manager advocated for him at an unmet needs roundtable.
Funding was awarded.
His home will be rebuilt—offering stability and hope to three generations under one roof. This is what Disaster Case Management is about—dignity, compassion, and community-driven support.
Our Team’s Expertise
Our Disaster Case Managers are trained in:
FEMA, CalOES, and VOAD-aligned systems
Cultural humility and trauma-informed service
Advocacy for vulnerable populations
Navigating rural, undocumented, and AFN (Access and Functional Needs) cases
Unmet Needs Roundtables and collaborative funding
Community-Based Recovery Partners
We proudly collaborate with:
Catholic Charities USA & California
VOADs across Shasta–Tehama,
Butte–Glenn, Trinity, and Siskiyou–Modoc
Long-Term Recovery Groups
(LTRGs) in six counties
Faith-based and philanthropic
funders through unmet needs network
Why Disaster Case
Management Matters
Recovery is more than rebuilding homes—it’s about restoring hope, independence, and human dignity.
Survivors face confusing systems and limited resources. We walk with them through every phase of the process to ensure they are not alone.
Our work centers on dignity, empowerment, and meeting people where they are—in language they understand, with the respect they deserve—to inspire hope and transform lives.
Need help now?
Reach out to our Disaster Relief Team using the details below, or by filling out this form.
In an emergency, call 911 or local emergency services.
Your privacy is important to us. We are committed to maintaining strict confidentiality.