State: California
City: Redding
County: Shasta
Description:
Under the direct supervision of the Program Manager, the primary responsibilities for Supervisor I is to effectively plan, organize, administer, and supervise the program, ensuring operational efficiency, quality, and staff development.Examples of Duties:
Duties/Responsibilities:
- Train, monitor, evaluate, and direct the work of program staff.
- Meet with staff on a weekly basis to review caseloads and current issues.
- Provide daily guidance and direction to staff, ensuring they have ongoing training and support.
- Respond to staff emergency situations and critical issues promptly.
- Develop and maintain a sense of teamwork, promoting collaboration among all team members.
- Conduct monthly reviews of case files to ensure they are current and complete.
- Evaluate staff in writing five working days prior to their evaluation deadline and discuss performance as needed with the Program Manager/Director.
- Work cooperatively with program evaluators and other stakeholders.
- Inform the Program Manager/Director about any critical issues as they arise.
- Prepare program budgets promptly and accurately, ensuring expenditures remain within available resources.
- Promote the program in the community to maintain sufficient workloads and ensure staff time is used to its full capacity.
- Network with community service providers and referral sources to maintain positive working relationships and market the program.
- Collaborate with Program Managers and other Supervisors to develop and maintain successful recruitment programs for student interns.
- Develop and implement new programs that enhance the primary program functions, including research, grant writing, and reporting to funding sources.
- Develop staff to reach their full potential, providing immediate direction and support during crises.
- Maintain a working knowledge of all program regulations and ensure their implementation in a professional manner.
- Meet all reporting responsibilities within the timeframes established by funding sources and NVCSS administration.
- Perform other related duties as assigned.
Supervisor I Specific Responsibilities:
- Direct the daily activities of staff, including coordinating tasks and ensuring operational goals are met.
- Supervise a small team of program staff, ensuring compliance with program guidelines.
- Focus on program implementation and basic administrative functions under the guidance of the Program Manager.
Salary:
$24.25 (Step A) - $25.73 (Step C)Minimum Employment Qualifications:
Bachelor’s Degree in a field related to the program. A minimum of two years of supervisory experience.Required Skills/Abilities:
Demonstrate punctuality and regular attendance.
Exhibit a commitment to high-quality and responsive service.
Proactively identify opportunities for operational improvements and take action.
Offer and accept constructive feedback to contribute to the development of new ideas.
Engage actively in problem-solving and conflict resolution.
Maintain organization, efficiency, and effectiveness in work processes; set and meet goals and productivity standards.
Work collaboratively with community partners, staff, and leadership to achieve program and organizational goals.
Provide exemplary customer service to both external and internal clients, showing respect for cultural and ethnic diversity.
Demonstrate a commitment to learning and continuous improvement, both personally and for the team.
Protect confidentiality and safeguard all information and documentation obtained through work.
Other:
At NVCSS, our benefit program includes monetary and non-monetary benefits that are carefully designed to support the entirety of your life, both personally and professionally. In the same way that you care for your clients, our health care benefits are designed to provide you and your family with quality health care and wellness. This position is eligible to participate in our benefits package including: medical, dental, vision, EAP and life. Our benefits include family leaves and generous holiday pay, paid sick and vacation time off. NVCSS also offers retirement programs to help support your financial goals.NVCSS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.